INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Absolutely, we do not use filters on any of our products.
Where can I view my sales receipt?
Each order we receive and confirm we immediately process the order and send our customer the Commercial invoice and the Order confirmation reference as well as the Tracking code of your shipment.
How can I return an item?
Please check our return & refund policy page at: Return & Refund Policy.
Will you restock items indicated as “out of stock?”
It depends the volume of sales and customer's demand but we do accept customised order or the order of the stock which is shown sold or "out of stock" can be arranged on request.
Where can I ship my order?
You will indicate us your delivery address where we should dispatch your order.
Where your product delivered from ?
We have stores in the United Kingdom, Hong Kong, China, USA and Pakistan so all orders are delivered based on our store's locations and displayed products.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
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