Frequently Asked Questions (FAQs)
Last Updated: August 2026
Welcome to Trend Solutions UK Limited. We hope this page answers all your questions about our promotional products and ebooks. If you need further assistance, please don’t hesitate to contact us.
 Section 1: Orders, MOQ & Pricing
1. What does “MOQ” mean and what is your minimum order quantity?
MOQ stands for Minimum Order Quantity. For our customised promotional products (such as mobile accessories, T-shirts, cups, umbrellas, caps, hats, scarves, and gifts), our standard MOQ is **500 units per design**. This allows us to offer competitive wholesale prices for exports worldwide.
2. Do you offer lower MOQs for samples or specific items?
We understand you may want to see the quality first. For sample orders, we can often accommodate a lower quantity. Please contact our sales team directly with your specific requirements, and we will do our best to assist you.
3. Are your prices for retail or wholesale?
We are a wholesale and retail e-commerce site. While we offer great deals and discounts (like our current sales), our core business is wholesale and bulk orders for promotional products. For the most accurate pricing for bulk orders, please get in touch with our team.
4. I want to order less than 500 units. Can I still buy?
For our customised promotional products, we can sometimes make exceptions. However, please note that the unit price will be significantly higher to cover setup costs. It is always best to **request a quote** for your specific quantity to see your options.
Section 2: Products & Customisation
5. What types of products can you customise?
We specialise in a wide range of promotional and customised products ideal for advertisements, parties, and corporate gifts. Our range includes:
Mobile Accessories
T-shirts & Apparel
Cups & Drinkware
Umbrellas
Caps & Hats
Scarves
Gifts & Premiums
6. Can I put my own logo or design on the products?
Yes, absolutely! All the products listed above are available for customisation with your logo, design, or message. For detailed information on artwork requirements and available printing methods, please contact our sales team.
7. Do you sell digital products like eBooks?
Yes, we do! In addition to our physical promotional goods, we offer a selection of eBooks. You can find titles like “From Local to Global: A Practical Guide for SMEs & Entrepreneurs” and “The Ultimate SEO Mastery Guide” available for immediate download.
Section 3: Shipping & Export
8. Do you ship internationally?
Yes, we export our customised promotional products worldwide. As a UK-based company, we have extensive experience in global shipping and can handle export logistics for our international clients.
9. What are the shipping costs and delivery times?
Shipping costs and delivery times vary depending on your location, order size, and shipping method. Once you have chosen your products and provided your shipping address, we will calculate the exact cost and estimated delivery timeframe for you.
 Section 4: Discounts & Promotions
10. Are there any current discount codes I can use?
Yes! We are currently running a promotion for our website visitors. You can use the following code at checkout to get a discount:
Promo Code:`BCLIENT70`
Please note that promotions are subject to terms and conditions and may apply to specific products. Check the product page for details.
11. How can I get the 30% discount on all products?
We are always running special promotions. The best way to stay informed about our latest offers and discounts is to follow us on social media (links can be found at the top and bottom of our website) and subscribe to our newsletter.
12. Do you offer bulk discounts for large wholesale orders?
Yes, our pricing is designed to be competitive for wholesale orders. For large volume orders, we may be able to offer a better price. Please contact our sales team to discuss your specific needs for a custom quote.